AI Customer Support Agents Articles
Browse BitBytes articles in AI Customer Support Agents.
3 articles
Sort by
AI Customer Service Statistics & Benchmarks for 2026
Verified AI customer service statistics for 2026 covering adoption rates, cost savings, resolution benchmarks, and CSAT scores across industries.
July 2, 2026
What Are AI Customer Support Agents? How They Work in 2026
AI customer support agents resolve tickets end-to-end without scripts. Learn how they work, where they fail, and what separates them from traditional chatbots.
July 2, 2026
How to Evaluate AI Customer Service Agents: A Buyer’s Checklist
A structured evaluation framework for choosing an AI customer service agent, covering the 6 criteria that separate production-ready platforms from demo-stage tools.
July 2, 2026